GDPR Compliance

General Data Protection Regulation Information

Our Commitment to GDPR

SureWyse, operated by Osabox Limited, is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR principles.

Your GDPR Rights

1. Right to Access

You can request a copy of all personal data we hold about you.

2. Right to Rectification

You can request correction of inaccurate or incomplete data.

3. Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data.

4. Right to Data Portability

You can request your data in a machine-readable format to transfer to another service.

5. Right to Restriction of Processing

You can request temporary suspension of processing your data.

6. Right to Object

You can object to processing of your data for certain purposes.

7. Right to Withdraw Consent

You can withdraw consent for data processing at any time.

How to Exercise Your Rights

To exercise any of your GDPR rights:

  1. Log into your account and visit Settings (for data access/export)
  2. Use our Contact form to submit a request
  3. We will respond within 30 days as required by GDPR

Legal Basis for Processing

We process your data based on:

  • Contractual Necessity: To provide the Service you signed up for
  • Consent: For optional features like marketing emails
  • Legitimate Interest: To improve our Service and prevent fraud
  • Legal Obligation: To comply with applicable laws

Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer through our Contact page.

Lodge a Complaint

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

Quick Contact

For any GDPR-related questions or to exercise your rights, please contact us. We are committed to protecting your privacy and responding promptly to your requests.